OUR HISTORY OF COMMITMENT AND SUPERIOR SERVICE
 
Since 1969, Gladstone Care and Rehabilitation Center has established a reputation as a facility which offers residents, families and visitors quality care and exceptional customer service.  Located at the foothills of the San Gabriel Valley, our 118-bed center features beautifully landscaped lawns and a 1.7 acre park designed especially for residents.  All of this combines to create an atmosphere of tranquility and comfort in which our residents can rest and recuperate.

SUPERIOR SERVICE
 
At Gladstone Care and Rehabilitation Center, we believe in offering more than just the standard in nursing home care.  We believe in going the extra mile every day.  We demand more from our staff than just possessing technical ability.  We insist they be gentle, sensitive and kind.  We set high expectations for our staff so they are prepared to meet the daily needs and requests of our residents.  We believe that our service distinguishes us in maintaining a first-class facility.
 
Through our facility's Customer Service program, each employee learns the importance of the five principles of customer satisfaction:
 
    - Commitment
    - Leadership
    - Attitude
    - Service
    - Support
 
This on-going training program, unique to the long-term health care industry, addresses and reinforces our commitment to superior resident care.